"Lots of organisations talk about culture as a tick box exercise. But it’s impossible to be a culturally led business simply because you decide it’s a good idea, spend money on bean bags and pool tables and then think you’ve created a great culture! Culture goes far deeper than that, it’s about the people that you gather around you, and the way you all then treat each other. Culture is about have an environment where people feel safe to share, where people feel respected and valued, where people can do the right thing instinctively, and where managers treat their colleagues like humans not resources. That’s what it’s like here – it’s not about gimmicks, its about caring and being cared about. It’s about trust and honesty, friendliness and flexibility. It’s recognising that family comes before work and that people will do the right thing without being micro managed. It’s what makes this such a great place to be – and it’s the reason people stay for so long!"