"When I’m working with colleagues, seeking to resolve an issue for a customer, or developing their networks, I feel we all have a good understanding of what good service looks like. We don’t need to prompt one another or call anyone out, as we have a shared ideal; the ramsac culture. What’s more, I feel we all genuinely care about our colleagues, as well as customers, wanting to do the best we can by them. These are some of my most valued parts of the ramsac culture."